Refund Policy

At TheChoicePick, customer satisfaction is our priority. We strive to provide high-quality products and a seamless shopping experience. Please review our refund and return policy carefully before placing an order.

Returns

We accept returns within 30 days of delivery under the following conditions:

The item must be unused, unworn, and in its original condition
The item must be returned in its original packaging
Proof of purchase is required

Certain items may be non-returnable for hygiene or safety reasons. These exclusions will be clearly mentioned on the product page.

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

Approved refunds will be processed to your original method of payment
Refund processing time: 5–10 business days after approval

Please note that original shipping charges (if any) are non-refundable.

Damaged or Defective Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with clear photos or videos of the issue.

We will arrange a replacement or refund at no additional cost.

Late or Missing Refunds

If you haven’t received your refund after approval:

Check with your bank or credit card provider
Processing times may vary depending on your payment provider

If the issue persists, contact our support team for assistance.

Non-Refundable Items

The following items are not eligible for refunds or returns:

Items marked as final sale
Gift cards
Items damaged due to misuse or normal wear and tear

Return Shipping

Customers are responsible for return shipping costs unless the item is defective or incorrect
We recommend using a trackable shipping service for returns